Terms & Conditions
The santorini-catamaran.com website, as owned by Santorini-Catamaran trading as “SANTORINI-CATAMARAN” (collectively, “we” or “us”), is maintained for your personal use and viewing. Access and use of this site by you, constitutes your acceptance of these Terms and Conditions. This takes effect from the date on which you first use this website.
The material on this site is subject to copyright protection in respect of us, unless otherwise indicated. Copyright protected material may be reproduced free of charge in any format or medium for research, private study or for internal circulation within an organization. This is subject to the material being reproduced accurately and not used in a misleading context. Where any of the copyright items on this site are being republished or copied to others, the source of the material must be identified and the copyright status must be acknowledged. The permission to reproduce protected material does not extend to any material on this site for which the copyright is identified as being held by a third party. For authorization to reproduce such material, you must contact the copyright holder.
We do not organize our own tours but represent tour operators in Santorini and promote and facilitate the sale of the tours they organize and operate. Your booking of a tour through us signifies your acceptance of the terms and conditions of our site and the respective tour operator.
The company will issue a Voucher to you for every confirmed reservation, including all the required information that verifies the reservation and will be considered valid by the partner for the performance of your service. The partner alone is responsible for any complaints or demands with regard to the products or the services offered or provided as well as customers’ special requests. You agree that we will not be liable for any costs or damage arising out of a dispute or disagreement between you and any participating provider or a third party for anything that is in any way related to this site or the use of information contained in this site, and you hereby expressively waive any such claim against us and our owner, members, officers, directors, employees, parents, subsidiaries, agents and representatives.
The partner clarifies and covenants that the information on the services will be true, accurate and not misleading, in any case. In any event, the partner is responsible for the correct and updated status of the service information, including availability.
Concerning any complete and confirmed services for which the company has only received a deposit, the partner is entitled to receive the remaining amount.
You are responsible for arriving on time at the notified meeting point. In the event that you do not turn up at the agreed meeting point of the service, on the agreed date and time, then the partner reserves the right to declare your absence and depart. In this case, you are not eligible for a refund.
1) User Account
You need to create a personal account and provide information about yourself in order to use some of the features on the site and book tours and activities. You are responsible for maintaining the confidentiality of your account password. You are also responsible for all activities that occur in connection with your account. You agree to notify us immediately of any unauthorized use of your account. We have the right to close your account at any time for any reasonable reason.
2) Travel Insurance
The price of the services does not include personal insurance. You are responsible for providing sufficient insurance protection. We recommend that our customers acquire insurance covering medical conditions, trip cancellation, baggage, etc. We shall be exempt from any liability in the event of an accident resulting in, but not limited to, property damage or loss, injury to people, death during trip, delays, irregularities or other occurrences beyond our control.
3) Tour Amendments and Cancellations / Refunds
a. By Tour operators
Tour operators will try their best to make sure all the tour arrangements will be the same as planned. However, to ensure safe and secure tours, Tour operators reserve the right to make amendments including altering, postponing and canceling tours due to weather, transportation, riots and many other uncontrollable circumstances. Tour operators also reserve the right to cancel the tour prior to departure, and refund payment if the number of participants is inadequate to form a tour group. If the activity is suspended by the tour operator, you will receive a 100% refund of the paid amount. This refund will be made by us, through the same payment method you used when making the reservation.
b. By You
Any modifications or cancellations of a Booking must be performed using the electronic Reservation System under our site.
If you wish to cancel the tour/activity, you should check the cancellation conditions which are stated in the respective page of the product/service. Please read all the information in the product/service description carefully. If you are entitled to a refund according to the cancellation conditions, then the refund is carried through with the same payment method. The refund shall be done within seven bank working days.
You can cancel your reservation after logging into your account. Click the Cancel button on the booking page.
The tour operator has to accept any modification you would like to make to your reservation. Otherwise, you can proceed to a cancellation for which cancellation fees may apply.
4) Extraordinary Cancellation
The tour operator can cancel the activity on the agreed date without observing a period of notice, if weather conditions, official measures, strikes or other unforeseeable or unavoidable external conditions (in particular force majeure) make the execution of the activity impossible, considerably more difficult or endanger it. In this case the paid price is refunded.
5) Resevation Checking and Managing
When paying a reservation, you agree to receive an e-mail from us (another notification of the reservation will be sent to the tour operator), indicating the booking details shown on the confirmation of payment.
The tour operator is responsible for proceeding with this notification form correspondingly, according to his/her service to deliver the service reserved by the user.
It is the responsibility of the tour operator, according to information published on our site, to confirm if the tour you have booked is available.
It is the responsibility of the tour operator to agree with you on a new schedule if it were not available at the time you booked the tour.
You also agree to receive an e-mail from us, after your experience, inviting you to complete a feedback form.
7) Payment Security
We use the electronic payment service PayPal, so we never have access to numbers or payment codes on your credit card, debit card or other kinds of payment. We only receive and store the status of the payment made, transmitted in response to the service provided by PayPal.
8) Communication with Partners
All messages between you and the tour operator shall be done via our Platform.
Images, Photography and Logos
All photographs, images and our logos or any other third party logos on this website are copyrighted. All rights are reserved and no photograph, image or logo may be copied, reproduced or directly linked to without approval from the relevant copyright owner.
The intellectual property of our site includes the content in its entirety, such as texts, photographs, illustrations, layouts, and it is protected in accordance with the relevant national, communal and international copyright laws. On the other hand, any products or services bearing the trademarks of third companies, organizations or associations constitute their intellectual/industrial property and only they bear responsibility for them.
Reproduction, republication, information storage, sale, transmission, publication, distribution, translating, copying, uploading of the content of our site, by any manner of means, partially or concisely, without our prior permission, are expressly prohibited. The following uses are excluded: a) reproduction or republication using references to social networking sites; b) storage and copying of parts of the content for personal use. The obligatory reference of the source, the prohibition of commercial or other exploitation and the maintenance of every copyright are still met by these restricted exceptions.
Hyperlinking to Santorini-Catamaran.com
We do not object to you linking directly to pages on this site and you do not need to ask permission to do so. However, we do not permit our pages to be loaded into frames on your site. The pages of our site must be displayed in the user’s entire browser window. We are not responsible for the content or reliability of the websites we link to and do not necessarily endorse the views expressed within them. We aim to replace broken links to other sites but cannot guarantee that these links will always work as we have no control over the availability of other sites.
This site may contain links to sites owned or operated by other parties. Such links are provided for your convenience only. WE DO NOT CONTROL AND WE ARE NOT RESPONSIBLE FOR THE CONTENT, PRIVACY POLICIES OR THE SECURITY OF SUCH SITES. WE SPECIFICALLY DISCLAIM ANY RESPONSIBILITY IF SUCH SITES INFRINGE ANY THIRD PARTY’S INTELLECTUAL PROPERTY RIGHTS; ARE INACCURATE, INCOMPLETE, OR MISLEADING; ARE NOT MERCHANTABLE OR FIT FOR A PARTICULAR PURPOSE; DO NOT PROVIDE ADEQUATE SECURITY AND PRIVACY; CONTAIN VIRUSES OR OTHER ITEMS OF A DESTRUCTIVE NATURE; OR ARE LIBELOUS OR DEFAMATORY. FURTHER, WE DO NOT ENDORSE THE CONTENT OR ANY PRODUCTS OR SERVICES AVAILABLE, ON SUCH SITES. IF YOU ESTABLISH A LINK TO SUCH SITES, YOU DO SO AT YOUR OWN RISK AND WITHOUT OUR PERMISSION.
We make every effort to check and test material at all stages of production. It is always wise for you to run an anti-virus program on every material downloaded from the internet. We cannot accept any responsibility for any loss, disruption or damage to your data or your computer system which may occur while using material derived from this website.
This website and material relating to information, products and services (or to third party information, products and services), is provided ‘as is’, without any representation or endorsement made and without warranty of any kind whether express or implied, including but not limited to the implied warranties of satisfactory quality, fitness for a particular purpose, non-infringement, compatibility, security and accuracy. We do not warrant that the functions contained in the material contained in this site will be uninterrupted or error free, that defects will be corrected, or that this site or the server that makes it available are free of viruses or represent the full functionality, accuracy, reliability of the materials. In no event will we be liable for any loss or damage including, without limitation, indirect or consequential loss or damage, or any loss or damages whatsoever arising from use or loss of use of, data or profits arising out of or in connection with the use of this website.
We disclaim any responsibility –caused by negligence– for any damage that may be caused to visitors and users of our site. We are not liable for repairing any indirect or consequential damage suffered by users, visitors or third parties of the website, associated with its normal operation, malfunction or the possible failure of the third party services available through our site. Subsequently, we do not guarantee that its operation and its suppliers’ operation will be uninterrupted, error-free and free from viruses and related harmful items. However, we will always try to ensure that the content as a whole is safe for the user and the visitor.
Correspondingly, we disclaim any liability in respect of content, plentitude, quality and intellectual/industrial property protection of the websites to which we may refer through these pages via hyperlinks or banners. These websites are solely liable to their users, visitors or third parties.
The aforementioned terms are freely modifiable by us at any time, simply by announcing them through our pages. Additionally, they are governed by Greek Law and the Courts of Athens are designated as competent for any dispute.
We reserve the right to modify the terms and for this reason the user/visitor is obliged to check for any possible modifications, as any use after the modification of the terms constitutes their unconditional acceptance. In any case, the use of our website and its services implies the unconditional acceptance of the following terms applicable to all content of the site, pages, images, files and photographs.